FAQ
Handy things to know for your stay.
BURN BAN
Please note that a burn ban is currently in effect per the US Forest Service.
FRONT DESK HOURS: 9am-7pm daily
If you think you might check in later than 7pm, kindly call us at 541-638-7001 or email us via reservations@thesuttlelodge.com so we can make arrangements for your arrival.
GETTING HERE
Before you hit the road, we recommend taking a look at Trip Check, for timely updates on the routes to get here.
If you are coming from the Portland or Salem area, we are about 7 miles past the Hoodoo Ski Area and 4 miles before Camp Sherman. If you are coming from the Bend or Sisters area we are about 4 miles past the Camp Sherman turn off.
Curious about the weather? Camp Sherman is the closest weather reporting station. Go here to see the forecast.
CONNECTIVITY
Here at The Suttle Lodge we provide complimentary wireless internet in the main Lodge building and seasonally at The Boathouse restaurant. Please be aware that due to our remote location, and sometimes inclement weather, wireless internet and cell service don't always reach all areas of our property. You’ll find the best service if you hang out on The Deck or by The Boathouse.
Oh and you’ll notice that there are no televisions either. That’s on purpose.
EATING & DRINKING
Skip Bar
A bar in the lobby that we affectionately call "Skip" - currently offering counter service dining as well as to-go service for drinks, eats and other good things - take a look at our menu here.
See the hours and menu
The Boathouse
The Boathouse restaurant operates seasonally. Please check here for current hours.
BOAT RENTALS
Boat rentals happen seasonally and when weather and staffing allow. Please check here for current hours. When rentals are operating, Rentals are open from 10AM to 6PM. The last boat rental goes out at 5pm. See pricing information here.
Guests booking deluxe or the premium cabin have a canoe provided as part of their rental, but access to paddles and life jackets are available only when rentals opens up for the season.
PETS
We are a pet friendly destination - it’s the outdoors, afterall. We ask that you keep your dogs leashed while you stay with us, because most other folks bring their dogs too (and there’s plenty of other critters around). We provide a couple of pet stations where you can find baggies for your dog’s needs, and we kindly ask that you be responsible for picking up any leftovers. Let’s keep our forest pristine!
If you need anything, please don't hesitate to ask. Contact us or call us at 541-638-7001.
See you soon, The Suttle Lodge & Boathouse team